Utilities Customer Information Systems Global Market Report 2019-2023
The utility customer information system (CIS) market is composed of utility companies looking for commercial off-the-shelf (COTS) software packages that address business-critical utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: account maintenance, order processing, product/service management, rate design, billing, credit collection, accounts receivable, statement preparation, and payment processing. For customer service, CISs support multiple client interaction channels — such as call centers, interactive voice response/voice response units (IVR/VRUs). They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots) — as well as customer self-service needs.
This Report covers the manufacturers’ data, including: shipment, price, revenue, gross profit, interview record, business distribution etc., these data help the consumer know about the competitors better. This report also covers all the regions and countries of the world, which shows a regional development status, including market size, volume and value, as well as price data.
Besides, the report also covers segment data, including: type segment, industry segment, channel segment etc. cover different segment market size, both volume and value.
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Companies Profiled in this report includes: Oracle, Efluid SAS, SAP, Itineris, Indra, Cayenta, Advanced Utility Systems, Gruppo Engineering, Fluentgrid Limited, Ferranti Computer, Systems, Gentrack, Open International, Systems, NorthStar, Vertex, Hansen Technologies
Product Type Segmentation
Telecom & IT
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Table of Content:
Section 1 Utilities Customer Information Systems Product Definition
Section 2 Global Utilities Customer Information Systems Market Manufacturer Share and Market Overview
Section 3 Manufacturer Utilities Customer Information Systems Business Introduction
Section 4 Global Utilities Customer Information Systems Market Segmentation (Region Level)
Section 5 Global Utilities Customer Information Systems Market Segmentation (Product Type Level)
Section 6 Global Utilities Customer Information Systems Market Segmentation (Industry Level)
Section 7 Global Utilities Customer Information Systems Market Segmentation (Channel Level)
Section 8 Utilities Customer Information Systems Market Forecast 2018-2023
Section 9 Utilities Customer Information Systems Segmentation Product Type
Section 10 Utilities Customer Information Systems Segmentation Industry
Section 11 Utilities Customer Information Systems Cost of Production Analysis
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